Privacy Policy

At Samavasthra, we are committed to protecting the privacy and confidentiality of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website or services.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information:
We may collect personal information such as your name, email address, phone number, billing/shipping address, and other details necessary for order processing and communication.

1.2 Business Information:
For institutional customers, we may collect business details such as organization name, GST number, and bulk order requirements.

1.3 Website Usage Data:
When you visit our website, we may collect non-personal information such as your IP address, browser type, device information, and pages visited to improve user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your orders, inquiries, or promotional offers.
• To improve our services and website functionality.
• To ensure compliance with legal and regulatory requirements.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers:
We may share your information with trusted third-party vendors for purposes such as payment processing, delivery, and marketing. These providers are obligated to handle your information securely and only for specified purposes.

3.2 Legal Requirements:
We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant third party as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Choices

5.1 Access and Update:
You may access and update your personal information by contacting us directly.

5.2 Opt-Out:
You can opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us.

5.3 Cookies:
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, but some website features may not function properly.

6. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

7. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: contact@samavasthra.com

By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.